Privacy Policy
Last updated: 17 July 2026
Who we are
SKW Garden Services is a gardening and grounds-maintenance business based in the Tonbridge area of Kent. Privacy enquiries can be sent to skw.gardenservices.kent@gmail.com or made by telephone on 07434 630242.
Information we collect
When you make an enquiry, we may collect your name, telephone number, email address, property postcode, property type, requested service, preferred contact method and the information included in your message.
Why we use it
We use this information to assess your enquiry, contact you, arrange a visit, prepare a quotation, provide requested services and retain appropriate business records. Our usual lawful bases are taking steps at your request before entering a contract, performing a contract and our legitimate interests in operating and administering the business.
Contact-form processing
The website contact form is configured to use FormSubmit, a third-party form-delivery service, to forward submissions to the SKW email account. Information submitted through the form may therefore be processed through that service. You may instead contact SKW directly by telephone or email.
Who receives the information
Information is normally accessed only by SKW Garden Services and service providers needed to operate email, hosting and the contact form. We do not sell personal information.
How long it is kept
Unsuccessful quotation enquiries should generally be deleted when they are no longer reasonably required, normally within 12 months unless there is a valid reason to retain them. Customer, payment and contractual records may need to be kept for longer to meet legal, tax, insurance or dispute-resolution requirements.
Your rights
Depending on the circumstances, you may have rights to request access, correction, deletion, restriction or objection, and to complain to the UK Information Commissioner's Office. Contact SKW first using the details above so the request can be considered.
Security
Reasonable steps are taken to protect personal information. No internet transmission or email system can be guaranteed completely secure.
Changes
This notice may be updated when the website, service providers or business practices change.